LG LSP-W1000N User Manual Page 37

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37
Reference
Reference
Troubleshooting
Check the following guide for the possible cause of a problem before contacting service.
Symptoms Resolutions
The system power does not turn
on.
Check the power cable is connected correctly.
Check the input voltage is correct.
The system power is turned on
but no video data is displayed on
the monitor.
Check the monitor power cable is connected properly.
Make sure the monitor is turned on.
Check the video output cable of the Netstation is properly
connected to the monitor.
Unplug the power cable and plug in again.
The camera numbers are dis-
played on the screen but the cam-
era images are not
displayed.
Check the camera is connected to the Netstation correctly.
Check the power cable on the camera is connected correctly.
Check there is no problem with the LAN cable connection
from the camera to the Netstation.
Turn off the Netstation and turn it on again.
The camera video is shown on the
screen but the system does not
record the video.
Check the recording mode in the record setting menu.
Check the USB device detection status in the live screen
window.
Check the recordable disk space in the USB device.
It is impossible to search through
the recorded video.
If there is no recorded video data, check the recording mode
in the record setting menu.
Check the user type. The search function is not available for
a normal user.
The colors of some camera vid-
eos are strange or videos are dis-
played abnormally.
If the camera connected to the Netstation has a problem,
make sure that the camera is not damaged by trying another
camera into a working video output.
There is a lot of (screen) noise
accompanying the image.
Check if there are any other problems in only the camera and
if there is any other external cause after connecting to other
cameras.
Check if the LAN cable connection between the camera and
the Netstation is connected properly.
Check if there is a high voltage wire around the LAN cable
connection between camera and Netstation. It can cause
interference and affect video quality.
Check the LAN cable connection between the camera and
the Netstation is the correct LAN cable.
The camera is not connected
to Netstaion after its mode is
changed into the wireless.
Connect the camera to Netstation with the wires and check
whether it work normally.
Check whether the Wireless menu is set to ON on the setting
menu of the Netstation.
Change wireless channels on the setting menu of the
Netstation.
Set the wireless Band to 11G on the setting menu of the
Netstation.
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