LG LSP-W1000N User Manual download pdf (Page 38)

Symptoms Resolutions

Web client is not connected.

Use the Router IP when Netstation is connected to the Router.

If Netstation is connected to the Router and the local IP for the

Router starts with "192. 168.1. x", the device can not operate nor-

mally. Change the Local IP settings of the Router.

If the 80 port is used in the Router, change the 80 port by using

Port Forwarding in the AP Setup menu of the Netstation.

Use port between 8100 and 8110 when you use a ﬁ rewall.

Web client is connected but

does not operate normally.

Check the security conﬁ guration.

Check the pop-up setting.

Check whether VLC player is set.

In case that the screen gets entirely black or white, press the

channel icon again.

When Network Bandwidth is low, choose [Setup]> [Camera

registration] and set [Quality] to [Low] or to set [Resolution] to [CIF].

When Network Bandwidth is low, connect one Webclient.

An E-mail sent from this

product was not received.

E-mail reception failed without SMTP server setting.

• Make sure the network is correctly set.

• Make sure the mail address is input correctly.

• Check the spam mail setting of the inputted mail address.

(If you set the spam mail, some mails are deleted automatically or

classified in the spam mail box)

• Some of SMTP mail services do not support an E-mails from pri-

vate SMTP servers. In this case use the public SMTP server.

E-mail reception failed even if the SMTP server was set.

• When the [Please check the SMTP information or internet cable]

message is displayed.

- Check the SMTP server address.

- Check the SMTP port number. (Default setting is 25).

- Check the network settings.

• When the [Please check the authentication information] message is

displayed.

- Check the user name.

- Check the password.

• The mail reception failed without error message.

- Check the receiver’s mail address.

- Check your E-mail is not classified as a spam mail on the receiv-

er's mail setting.

Wan port can't get IP address

Check Wan port cable is plugged on.

Check Wan access type is right.

Turn off the Netstation and turn it on again.

The remote control does not

work properly.

Check the batteries in the remote control.

Note:

If you observe any of the following symptoms:

• Some of the front panel LEDs do not light.

• The NetStation does not operate normally.

You can reboot the NetStation as follows:

• Turn off the NetStation and turn it on again after a few seconds.

When the recorder does not work normally after rebooting, contact the service center.

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LG LSP-W1000N User Manual Page 38

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