LG SH8 User Manual download pdf (Page 19)

Troubleshooting 19

Troubleshooting

Software Update

When the MUSICow product is connected to

your home network, rst of all, check whether the

rmware version is the latest on all speakers and the

Music Flow Player application.

Your MUSICow device might require a more recent

rmware to be installed for optimal operation.

[Settings

Version Info.]: you can check if your

speaker has the latest rmware.

How can I initialize speaker?

If you press down “ (Add)” button until Beep

sounds once, the network related settings are

initialized. (For sound bar, “DISABLED” is displayed in

the display window.)

If you press down “ (Add)” button until Beep

sounds twice, factory initialization is performed.

(For sound bar “RESET” is displayed in the display

window.)

Speaker is not connected.

1. For a speaker that is already connected, make

sure the phone is connected to the same router

as the speaker. If not, connect to the same router,

also check the following.

1-1. Set Power off / on, and check the

connection.

1-2. If it is not solved by 1-1, close the

application and run again.

1-3. If it is not solved by 1-2, reset the Speaker

and reconnect. Press and hold the “

(Add)” button until you hear the beep sound

twice.

1-4. If it is not solved by 1-3, delete the App and

reinstall, then try again.

2. If you change the location of the speaker that is

in use,

2-1. If the changed location is too far from the

home router, it may not be connected. Place

and use it at a location that is closer to

router.

2-2. Connect the speaker with a LAN cable, and

for additional installed speakers, if they are

not close enough to the speaker connected

with a LAN cable, install a Bridge or another

speaker in the middle location between the

speaker connected with LAN cable and the

speaker with sound being disconnected.

There are times that speaker disappears

from the application

1. If the speaker blinking lamp is not blinking, and

stays as white: Even after the speaker power off

and on, if the problem continues, in this case you

have to reset the speaker (Press and hold the

“ (Add)” button until you hear the beep sound

twice.) then you need to register again. Carry out

speaker installation or additional procedures.

2. If the speaker blinking lamp blinks white -

network signal is unstable. Wait for a while, or

move the speaker to another location closer to

another speaker or router.

3. Press menu key or menu at the top right side of

Home screen to end Music Flow Player app and

run again.

NOTES to use wireless

This device may have wireless interference.

Wireless may not operate normally in weak signal

area.

Please install the device close enough to wireless

subwoofer.

Do not install the device on metal furniture for

optimum performance.

Bluetooth device may malfunction or make noise

in the following cases.

When any part of your body contact the

transceiver of the Bluetooth device or sound bar.

When there is an obstacle or wall or the device is

installed in a secluded spot.

When there is a device(a wireless LAN, a medical

equipment or a microwave) using same frequency,

make the distance between the products as far

away as possible each other.

When connecting the device to the Bluetooth

device, make the distance between the products

as close as possible each other.

When the device gets too far from the Bluetooth

device, the connection is disconnected and also

malfunction may occur.

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LG SH8 User Manual Page 19

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