
74
Troubleshooting
Message Possible causes Possible corrective measures
SD card not
working
FAT16, FAT32 file system
supported
Check SD card file system via card reader,
or format SD card using the phone.
The screen
does not
come on
when I
receive a call.
Proximity sensor problem
If you use any protection tape or case,
check to see if it has covered the area
around the proximity sensor. Make sure
the area around the proximity sensor is
clean.
No sound Vibration mode
Check the settings status of the sound
menu to make sure you are not in vibrate
or silent mode.
Hang up or
freeze
Intermittent software problem
Remove the battery, reinsert it and switch
on the phone.
Try to perform a software update via the
website.
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