LG P920 User's Guide download pdf (Page 128)

126

Message Possible causes Possible Corrective Measures

Phone cannot be

switched on

On/Off key held down long

enough

Battery is not charged

Battery contacts are dirty

Hold the On/Off key down for at least two seconds.

Keep the charger attached for longer. Clean the contacts.

Take out the battery and reinsert it.

Charging error

Battery is not charged.

Outside temperature is too hot

or cold

Contact problem

No voltage

Charger defective

Wrong charger.

Battery defective.

Charge battery.

Make sure the phone is charging at normal temperature.

Check the charger and connection to the phone.

Check the battery contacts, and clean them if necessary.

Plug the charger into a different socket.

If the charger does not warm up, replace it.

Only use original LG accessories.

Replace battery.

Message Possible causes Possible Corrective Measures

Number not permitted

The Fixed Dial Number function

is on.

Check settings.

Impossible to receive /

send SMS & Picture

Memory Full Delete some messages from the phone.

Files not open Unsupported file format Check the file formats that can be supported

SD Card not working

FAT16, FAT32 file system

supported

Check SD card file system via card reader, or format SD

card using phone

The screen does not

come on when I receive

a call.

Proximity sensor problem

If you use a protective tape or case, check whether it is

covering the area around the proximity sensor. Make sure

the area around the proximity sensor is clean.

Troubleshooting

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LG P920 User's Guide Page 128

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