LG LGH815 User Manual download pdf (Page 99)

Troubleshooting

Thischapterlistssomeproblemsyoumightencounterwhenusingyourphone.Some

problemsrequireyoutocallyourserviceprovider,butmostareeasytofixyourself.

Message Possible causes Possible corrective measures

SIM or

USIM card

error

There is no SIM

or USIM card in

the phone or it is

inserted incorrectly.

Make sure that the SIM or USIM card

is correctly inserted.

No network

connection/

Dropped

network

Signal is weak or

you are outside the

carrier network.

Move toward a window or into

an open area. Check the network

operator coverage map.

Operator applied

new services.

Check whether the SIM or USIM card

is more than 6~12 months old. If so,

change your SIM or USIM card at your

network provider's nearest branch.

Contact your service provider.

Codes do

not match

To change a

security code,

must need to

confirm the

new code by

re-entering it.

If you forget the code, contact your

service provider.

The two codes

you entered do not

match.

Troubleshooting

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LG LGH815 User Manual Page 99

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