LG LGH815 User Manual download pdf (Page 101)

Troubleshooting

Message Possible causes Possible corrective measures

Number not

allowed.

The Fixed dialling

number function

is on.

Check the Settings menu and turn the

function off.

Impossible

to receive/

send SMS

& photos

Memory full

Delete some messages from your

phone.

Files do not

open

Unsupported file

format

Check the supported file formats.

The screen

does not

turn on

when I

receive a

call.

Proximity sensor

problem

If you use a protection tape or case,

make sure it has not covered the area

around the proximity sensor. Make

sure that the area around the proximity

sensor is clean.

No sound Vibration mode

Check the settings status in the sound

menu to make sure you are not in

vibration or no interruptions mode.

Hangs up

or freezes

Intermittent

software problem

Try to perform a software update

through the website.

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LG LGH815 User Manual Page 101

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