Lg WM3550HWCA User Manual Page 35
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35
TROUBLESHOOTING
ENGLISH
TROUBLESHOOTING
Checking error messages
If the following message appears on the display, check the following and take the appropriate corrective action.
Message
Possible Causes Solutions
Item of clothing has gathered on one side of the tub.
There are not enough items in the machine.
y
Have your items gathered in one area, or is the load
y
too small?
Did you wash a stuffed animal, a mat, or knitwear?
y
Did you wash two different blankets together?
y
Rearrange items to help balance the load.
y
Stuffed animals or mats can become unbalanced
y
during spinning and the washing machine may fail to
drain. Rearrange the knitwear to help balance the load
and drain it again.
Put one blanket in at a time.
y
Water is not supplied or the water pressure is low
Is the faucet turned off?
y
Is the water supply stopped or the faucet frozen?
y
Is the water pressure low or is an inlet filter clogged?
y
Is the water line properly connected with the cold
y
water inlet?
Is the water line pinched or bent?
y
Turn on the faucets.
y
If a faucet is frozen, thaw it with warm water.
y
If the inlet filter is clogged, clean it. (see page 32)
y
Connect the water line properly with the cold water
y
inlet. (see page 14)
Check that the water lines are not pinched or bent.
y
Take extra care that water lines are not twisted or
pinched by other objects.
Water line leaks in connection
Are the water lines connected with the faucets
y
properly?
Connect the water lines properly with the faucets.
y
(see page 14)
The tub does not rotate
•
Is the door secured?
Close and secure the door. If the message keeps
y
appearing, unplug the power and contact your nearest
LG service center.
The washing machine drains slowly or not at all
Is the drain hose installed over 3 1/4 feet (1 m) beyond
y
the end of the elbow bracket?
Is the drain hose pinched or clogged inside?
y
Is the drain hose frozen?
y
Is the drain hose clogged with foreign objects?
y
Lower the drain hose within 3 feet below the end of
y
the elbow bracket.
Place the drain hose on a smooth surface to prevent
y
bending.
If the drain hoses are frozen, thaw them in warm
y
water.
Open the drain pump plug cap and remove the dirt.
y
A power failure has occurred.
Press
y
A
to turn off the washing machine and press it
again to turn it on.
Control Error. Unplug the power cord and contact your nearest LG
y
service center.
The water supply does not stop
Do the water supply and the drain keep repeating in turn?
y
Unplug the power cord and contact your nearest LG
y
service center
The water level is not controlled
Is the water level too low or high compared with the
y
size of the load?
The water level sensor is not working correctly.
y
Unplug the power cord and contact your nearest LG
y
service center.
The tub does not rotate
Is the washing machine overloaded?
y
Rearrange the load size and restart the washing machine.
y
If the load size is big, the tub may not rotate due to
y
an overheated motor. Allow the washing machine to
stand for a while and restart the cycle. Unplug the
power cord and contact your nearest LG service center
if the same error message appears.
To clean up the tub, please run the TUB CLEAN cycle.
y
Please empty the tub and insert bleach into the
y
detergent dispenser and select the TUB CLEAN cycle.
If you want to skip the TUB CLEAN, turn the CYCLE
y
SELECTOR KNOB or push option buttons to select
desired cycle. In this case, you would see the message
again until few washing times and it would be disappear
until next point of time to clean the tub.
- WASHING MACHINE 1
- PRODUCT FEATURES 2
- IMPORTANT SAFETY INSTRUCTIONS 3
- SAVE THESE INSTRUCTIONS 6
- TABLE OF CONTENTS 7
- Parts and Accessories 8
- Control panel features 9
- Preview installation order 11
- Space requirements 12
- Installing on a floor 12
- INSTALLATION INSTRUCTIONS 13
- Connecting the water lines 14
- Connecting the drain line 15
- Leveling the washing machine 16
- Test run 17
- Sorting wash loads 18
- Fabric care labels 19
- Sorting laundry 19
- Loading the dispenser 20
- Recommended detergent 20
- Liquid Bleach Compartment 21
- Fabric Softener Compartment 21
- USING YOUR WASHING MACHINE 22
- Cycle guide 23
- Main cycle 24
- Cycle setting buttons 25
- Setting options before cycle 25
- Efficiency cleaning, STEAM 27
- Setting options during cycle 28
- MAINTENANCE 29
- Cleaning 30
- Removing mineral buildup 31
- Cleaning the door seal 34
- Checking error messages 35
- Before calling for service 36
- SPECIFICATIONS 37
- USING SMARTDIAGNOSIS™ 38
- LAVADORA 41
- CARACTERÍSTICAS DEL PRODUCTO 42
- ADVERTENCIA 43
- PRECAUCIÓN 43
- GUARDE ESTAS INSTRUCCIONES 46
- Partes y Accesorios 48
- Funcionamiento 49
- Pantalla 50
- INSTRUCCIONES DE INSTALACIÓN 51
- Requisitos de espacio 52
- Instalación sobre un suelo 52
- Conexión del tubo de desagüe 55
- PREPARACIÓN 58
- Cargando el dispensador 60
- Detergente recomendado 60
- UTILIZACIÓN DE LA LAVADORA 62
- Guía de ciclos 63
- Botones de ajuste de ciclo 65
- Cuidados 69
- Limpieza 70
- SOLUCIÓN DE PROBLEMAS 75
- (Alta Eficacia) 76
- ESPECIFICACIONES 77
- MACHINE À LAVER 81
- CARACTERISTIQUES DU PRODUIT 82
- CONSERVEZ CES DIRECTIVES 86
- TABLE DES MATIERES 87
- Pièces et Accessores 88
- Fonctionnement 89
- Affichage 90
- Tri des charges de lessivage 98
- Tri du linge 99
- Utilisation du détergent/de 100
- REMARQUE 101
- AVERTISSEMENT 102
- FRANÇAIS 103
- Entretien 109
- Nettoyage 110
- Nettoyage du sas d’étanchéité 114
- DEPANNAGE 115
- SPÉCIFICATIONS 117
- UTILISATION DE SMARTDIAGNOSIS 118
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