LG WT7700HWA Manual download pdf (Page 42)

100

TROUBLESHOOTING

NORMAL SOUNDS YOU MAY HEAR

The following sounds may be heard while the wash-

er is operating. They are normal.

CLICKING:

Lid lock relay when the lid locks and unlocks.

SPRAYING OR HISSING:

Water spraying or circulating during the cycle.

HUMMING OR GURGLING:

Drain pump is pumping water from the washer at

times during a cycle.

WATER SLOSHING SOUND:

A liquid in the balance ring around the wash basket

helps the basket spin smoothly.

SOUND OF WATER BEING ADDED AFTER THE

WASHER HAS ALREADY BEEN IN OPERATION

y The washer adapts to the load size and type to

add more water to the cycle as needed.

y The wash load may be unbalanced. If the washer

senses that the load is unbalanced, it will stop and

refill to redistribute the load.

y The washer may be diluting laundry additives to

add to the wash load.

BEFORE CALLING FOR SERVICE

Your washing machine is equipped with an automatic error-monitoring system to detect and diagnose prob-

lems at an early stage. If your washer does not function properly or does not function at all, check the fol-

lowing before you call for service:

Problem Possible Cause Solutions

Rattling and clanking

noise

Foreign objects, such as keys,

coins, or safety pins may be in tub .

Stop washer, check tub for foreign objects. If noise

continues after washer is restarted, call for service.

Thumping sound Heavy wash loads may produce a

thumping sound.

This is normal. If sound continues, washer is probably

out of balance. Stop and redistribute wash load.

Wash load may be out of balance. Pause the cycle and redistribute the load after the lid

unlocks.

Vibrating noise Packaging materials were not re-

moved.

See the Unpacking and Removing Shipping Material

section in the installation requirements section.

Wash load may be unevenly dis-

tributed in the tub.

Pause the cycle and redistribute the load after the lid

unlocks.

Not all leveling feet are resting

firmly and evenly on the floor.

See Leveling the Washer in the Installation Instructions

section.

Floor not rigid enough. Make sure that the floor is solid and does not flex. See

Flooring in the Installation Requirements section.

Water leaking Inlet hose connection is loose at

faucet or washer.

Check hoses for leaks, cracks and splits.

Check and tighten hose connections.

House drain pipes are clogged. The washer pumps out water very rapidly. Check for

water backing up out of the drain pipe during drain. If

water is seen coming out of the drain, check for proper

drain hose installation and check for restrictions in the

drain. Contact a plumber to repair drain pipe.

Drain hose has come out of drain

or is not inserted far enough.

Tie drain hose to inlet hose or standpipe to prevent it

from coming out during drain. For smaller drain pipes,

insert the drain hose into the pipe as far as the drain

hose flange. For larger drain pipes, insert the drain

hose into the pipe 1-2 inches past the flange.

A large item such as a pillow or

blanket is above the top of the tub.

Use the BULKY/BEDDING cycle for large or bulky

items. Use extra care and never wash more than half a

load of items that float, such as pillows.

Stop the washer and check the load. Make sure the

load does not crest above the top edge of the tub.

TROUBLESHOOTING

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LG WT7700HWA Manual Page 42

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