
10
OF
ON
OEBSY
PSHC
L
OE
Appendix
Troubleshooting
guide
If
the
drive
does
not
operate
normally,
check
the
following.
Since
the
defect
may
be
caused
by
a
device
other
than
this
drive,
also
check
the
devices
that
make
up
your
system,
the
settings
of
application
software
being
used,
etc.
If
the
suggested
solutions
still
cannot
restore
the
drive
to
normal,
do
not
attempt
to
repair
yourself.
Consult
your
dealer.
Problem
Cannot
play
a
DVD
or
CD
in
the
drive
or
certain
types
of
discs
cannot
be
read
in
the
drive.
Top
cover
cannot
be
opened
Drive
is
not
recognized
by
the
system.
No
sound
(CD)
1.
The
disc
is
not
installed
correctly.
2.
The
disc
is
dirty.
3.
The
pick-up
lens
is
dirty.
4.
The
disc
is
scratched
or
warped.
5.
The
disc
uses
a
region
code
that
cannot
be
played
on
the
drive.
1.
AC
Plug
is
not
connected
to
AC
outlet.
2.
DC
Plug
is
not
connected
to
the
DC
jack.
3.
Power
Switch
is
not
turned
on.
1.
The
USB
2.0
converter
cable
is
not
properly
connected.
2.
Power
Switch
is
not
turned
on.
1.
The
headphone
cable
is
not
connected.
2.
Volume
is
too
low
or
sound
is
muted
with
software.
1.
Reinstall
the
disc
correctly.
2.
Clean
the
disc surface.
3.
Clean
the
pick-up
lens.
4.
Change
the
disc.
5.
Refer
to
your
system
manual
for
help.
1.
Connect
the
AC
plug
tightly.
2.
Connect
the
DC
Plug
tightly
.
3.
Turn
the
Power
Switch
on
and
try
again.
1.Make
sure
USB
2.0
converter
cable
is
connected
properly
and
re-install
the
device
driver.
2.
Turn
the
Power
Switch
on
and
try
again.
1.
Securely
connect
it
to
the
headphone
jack
on
this drive.
2.
Adjust
the
volume.
Release
muting
with
software.
Possible
Causes
Corrective
Action
Comments to this Manuals