
101
Message Possible causes Possible Corrective Measures
SD Card not
working
FAT16, FAT32 file
system supported
Check SD card file system via card
reader, or Erase SD card using
phone
The screen
does not
come on
when I
receive a
call.
Proximity sensor
problem
If you use a protective tape or
case, check whether it is covering
the area around the proximity
sensor. Make sure the area around
the proximity sensor is clean.
No Sound
Vibration or manner
mode
Check the settings status of the
sound menu to make sure you are
not in vibrate or silent mode.
Hang up or
freeze
Intermittent software
problem
Remove and re-insert battery.
Turn on the phone.
If the phone is locked and does
not work, press and hold the
Power/Lock key for 10 seconds to
turn it off. Then, press the Power/
Lock key again for 3 seconds to
reboot the phone.
Try to do a software update
service via the website.
Comments to this Manuals