LG LS344JBGL User Manual Page 32
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- TROUBLESHOOTING
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32
SMART DIAGNOSIS
3
Hold the mouthpiece of your phone in front
of the speaker that is located on the right
hinge of the fridge door, when instructed
to do so by the call center.
4
Press and hold the Freezer Temperature
button for three seconds while continuing
to hold your phone to the speaker.
5
After you hear three beeps, release the
Freezer Temperature button.
6
Keep the phone in place until the tone
transmission has finished. This takes about
3 seconds, and the display will count down
the time. Once the countdown is over
and the tones have stopped, resume your
conversation with the specialist, who will
then be able to assist you in using the
information transmitted for analysis.
Should you experience any problems with
your fridge, it has the capability of transmitting
data via your telephone to the LG service
center. This gives you the capability of
speaking directly to our trained specialists. The
specialist records the data transmitted from
your machine and uses it to analyze the issue,
providing a fast and effective diagnosis.
If you experience problems with your fridge,
call to the LG service center. Only use the
Smart Diagnosis feature when instructed
to do so by the LG call center agent. The
transmission sounds that you will hear are
normal and sound similar to a fax machine.
Smart Diagnosis cannot be activated unless
your fridge is connected to power. If your
fridge is unable to turn on, then troubleshooting
must be done without using Smart Diagnosis.
Using Smart Diagnosis
First, call to the LG service center. Only use
the Smart Diagnosis feature when instructed
to do so by the LG call center agent.
1
Lock the display. To lock the display,
press and hold the Lock button for three
seconds. (If the display has been locked
for over five minutes, you must deactivate
the lock and then reactivate it.)
2
Open the right fridge door.
SMART DIAGNOSIS
NOTE
For best results, do not move the phone
y
while the tones are being transmitted.
If the call center agent is not able to get
y
an accurate recording of the data, you
may be asked to try again.
NOTE
Call quality differences by region may
y
affect the function.
Use the home telephone for better
y
communication performance, resulting in
better service.
Bad call quality either from a mobile or
y
home phone may result in poor data
transmission from your phone to the
diagnostics call centre, which could cause
Smart Diagnosis to not work properly.
- BOTTOM FREEZER 1
- TABLE OF CONTENTS 2
- PRODUCT FEATURES 3
- IMPORTANT SAFETY INSTRUCTIONS 4
- SAVE THESE INSTRUCTIONS 6
- COMPONENTS 7
- INSTALLATION 9
- Choosing the Proper Location 10
- Unpacking Your Fridge 10
- How to Remove the Fridge 11
- Door (TURN OFF THE MAIN 11
- POWER. Same procedure for 11
- Turning On The Power 11
- Height Adjustment 12
- How to Remove the Freezer 12
- HOW TO USE 14
- Control Panel Features 15
- Storing Food 16
- CAUTION 17
- Food Storage Tips 18
- Storing Frozen Food 18
- Adjusting the Fridge Shelves 19
- Using the Folding Shelf 20
- When Closing the Door 20
- Big Fresh Zone 21
- How to disassemble and 22
- Extra Space 23
- Tilting Fresh Basket 23
- Dairy Corner 23
- Door-In-Door (Applicable to 24
- Left : removable 25
- Right : single unit 25
- Adjustable Moving Basket 26
- Freezer Drawer 26
- Easy Ice Maker 27
- Freezer basket 29
- MAINTENANCE 30
- Door Liners and Gaskets 31
- Condenser Coil Cover 31
- SMART DIAGNOSIS 32
- TROUBLESHOOTING 33
- SPECIFICATION 38
- Printed in Korea 40
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