LG TD-H802SJW User Manual download pdf (Page 33)

33

EN

Symptoms Reason Solution

Water leaks.

The water container hose or

the drain hose is not

connected correctly.

• Connect the water container hose or

the drain hose correctly.

The door is closed while

laundry or foreign substance

is caught in the door.

• Check if laundry or foreign substance

is caught in the door before using the

appliance. If water leaks continuously,

contact the LG Electronics Customer

Information Centre.

Clothes have damp

spots after a Sensor

Dry programme.

Very large load or very small

load. Single large item such

as a blanket or comforter.

• If items are too tightly packed or too

sparse the sensor may have trouble

reading the dryness level of the load.

Use a Manual Dry programme for very

small loads.

• Large, bulky items such as blankets or

comforters can sometimes wrap

themselves into a tight ball of fabric.

The outside layers will dry and register

on the sensors, while the inner core

remains damp. When drying a single

bulky item, it may help to pause the

cycle once or twice and rearrange the

item to unwrap and expose any damp

areas.

• To dry a few remaining damp items

from a very large load or a few damp

spots on a large item after a Sensor

Dry programme has completed, empty

the lint trap, then set a Manual Dry

programme to finish drying the item(s).

Your home appliance

and smartphone is

not connected to the

Wi-Fi network.

The password for the Wi-Fi

that you are trying to connect

to is incorrect.

• Find the Wi-Fi network connected to

your smartphone and remove it, then

register your appliance on LG

SmartThinQ.

Mobile data for your

smartphone is turned on.

• Turn off the Mobile data of your

smartphone and register the appliance

using the Wi-Fi network.

The wireless network name

(SSID) is set incorrectly.

• The wireless network name (SSID)

should be a combination of English

letters and numbers. (Do not use

special characters.)

The router frequency is not

2.4 GHz.

• Only a 2.4 GHz router frequency is

supported. Set the wireless router to

2.4 GHz and connect the appliance to

the wireless router. To check the router

frequency, check with your Internet

service provider or the router

manufacturer.

The distance between the

appliance and the router is

too far.

• If the distance between the appliance

and the router is too far, the signal

may be weak and the connection may

not be configured correctly. Move the

location of the router so that it is

closer to the appliance.

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