LG GMJ916NSHV User Manual download pdf (Page 49)

TROUBLESHOOTING

ENGLISH

TROUBLESHOOTING

Review the Troubleshooting section before calling for service; doing so will save you both time

and money.

Problem Possible Causes Solutions

Fridge and

Freezer section

are not cooling.

The fridge display control is set

to OFF (some models).

Cancel the OFF mode so that the unit

commences operation. Refer to the Setting the

Controls section for proper temperature settings

May be in Display mode. Refer to page 27 for Display mode instructions.

Fridge is in the defrost cycle. During the defrost cycle, the temperature of each

compartment may rise slightly. Wait 40 minutes

to confirm the proper temperature has been

restored once the defrost cycle has completed.

Fridge was recently installed. It may take up to 24 hours for each compartment

to reach the desired temperature.

Fridge was recently relocated. If the fridge was stored for a long period of time

or moved on its side, it is necessary for the fridge

to stand upright for 24 hours before connecting it

to power.

Cooling System

runs too much.

Fridge is replacing an older

model.

Modern fridges require more operating time but

use less energy due to more efficient technology.

Fridge was recently plugged in

or power restored.

The fridge will take up to 24 hours to cool

completely.

Door opened often or a large

amount of food / hot food was

added.

Adding food and opening the door warms the

fridge, requiring the compressor to run longer in

order to cool the fridge back down. In order to

conserve energy, try to get everything you need

out of the fridge at once, keep food organized so

it is easy to find, and close the door as soon as

the food is removed. (Refer to the Food Storage

Guide.)

Doors are not closed

completely.

Firmly push the doors shut. If they will not shut all

the way, see the Doors will not close completely

or pop open section in Parts & Features

Troubleshooting.

Fridge is installed in a hot

location.

The compressor will run longer under warm

conditions. At normal room temperatures 21°C

expect your compressor to run about 40% to

80% of the time. Under warmer conditions,

expect it to run even more often. The fridge

should not be operated above 43°C.

Condenser / back cover is

clogged.

Use a vacuum cleaner with an attachment to

clean the condenser cover and vents. Do not

remove the panel covering the condenser coil

area. Disconnect the mains before cleaning.

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LG GMJ916NSHV User Manual Page 49

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