Lg DLEX2655V User Manual download pdf (Page 42)

USING SMARTDIAGNOSIS™

- Only use this feature when instructed to do so by the call center. The transmission sounds similar to a fax

machine, and so has no meaning except to the call center.

- SmartDiagnosis™ cannot be activated if the dryer does not power up. If this happens, then

troubleshooting must be done without SmartDiagnosis

If you experience problems with your dryer, call 1-800-243-0000 (1-888-542-2623 in Canada). Follow the

call center agent’s instructions, and do the following steps when requested:

Press the POWER button to turn on the dryer.

Do not press any other buttons or turn the cycle selector knob.

When instructed to do so by the call center, place the mouthpiece of your phone very close to the

POWER button.

Press and hold the TEMP. CONTROL button for three seconds, while holding the phone mouthpiece to

the icon or POWER button.

Keep the phone in place until the tone transmission has finished. This takes about 15 seconds, and the

display will count down the time.

•Forbestresults,donotmovethephonewhilethetonesarebeingtransmitted.

•Ifthecallcenteragentisnotabletogetanaccuraterecordingofthedata,youmaybeaskedtotry

again.

•PressingthePOWERbuttonduringthetransmissionwillshutofftheSmartDiagnosis™.

Once the countdown is over and the tones have stopped, resume your conversation with the call center

agent, who will then be able to assist you using the information transmitted for analysis at the call

center.

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Lg DLEX2655V User Manual Page 42