LG WM5000HVA Owner's Manual Page 1

OWNER’S MANUALWASHING MACHINE WM5000H*Awww.lg.comPlease read this owner's manual thoroughly before operating and keep it handy for reference at a

10INTRODUCING YOUR WASHING MACHINE NOTE yContact LG Customer Service at 1-800-243-0000 (1-888-542-2623 in Canada) if any accessories are missing. yFo

11ENGLISHINTRODUCING YOUR WASHING MACHINE Button Description yTurns the washing machine on and off. y(During the wash cycle) stops operation, and canc

12INTRODUCING YOUR WASHING MACHINEOperation (continued)Button Description y(Press before starting wash cycle) Use Steam option for extra cleaning powe

13ENGLISHINSTALLATION INSTRUCTIONSINSTALLATION INSTRUCTIONSPreview installation order WARNING yWasher is heavy! Two or more people are required when

14INSTALLATION INSTRUCTIONSChecking and choosing the proper locationInstall the washing machine on a solid floor that is strong and rigid enough to su

15ENGLISH NOTE ySave the bolt assemblies for future use. To prevent damage to internal components, DO NOT transport the washer without reinstalling th

16INSTALLATION INSTRUCTIONS Connecting the water lines1 Check the rubber seals on both sides of the hose.- Insert a rubber seal into the threaded fi

17ENGLISHINSTALLATION INSTRUCTIONSConnecting the drain lineSecure the drain hose in place to prevent moving and leaking. NOTE yThe drain hose should b

18INSTALLATION INSTRUCTIONSLeveling the washing machine The washer tub of your new washing machine spins at very high speeds. To minimize vibration, n

19ENGLISHINSTALLATION INSTRUCTIONSPlugging in the power cord and groundingMake sure to ground the washing machine to prevent a short circuit or an el

2TABLE OF CONTENTSTABLE OF CONTENTS 3 IMPORTANT SAFETY INSTRUCTIONS3 BASIC SAFETY PRECATUTIONS4 GROUNDING INSTRUCTIONS5 SAFETY INSTRUCTIONS FOR

20PREPARATION Check all pockets to make sure that they are empty. - Items such as clips, matches, pens, coins, and keys can damage both your washer

21ENGLISHPREPARATIONCategory Label DirectionsWashingHand Wash Machine Wash, Normal Cycle Use Permanent Press/Wrinkle Resistant washing machine settin

22Loading the dispenserThe detergent dispenser of the washing machine has a dispenser compartment for each detergent type. Add each detergent to its a

23ENGLISHPREPARATIONPre-Wash Detergent CompartmentAdd liquid or powdered detergent to this compartment when using the pre-wash option. Always use HE (

24USING YOUR WASHING MACHINEUSING YOUR WASHING MACHINEBasic operationLoad the laundry into the washing machine and close the door.1 2 3 4 56Press .-

25ENGLISHUSING YOUR WASHING MACHINECycle guideThe cycle guide below shows the options and recommended fabric types for each cycle.  = Available optio

26 Main cycleYou can wash laundry items more thoroughly by selecting the wash cycle that best suits the type of items to be washed. Turn the to the d

27ENGLISHCycle modifier buttonsEach cycle has preset settings that are selected automatically. You may also customize the settings using the cycle mod

28Setting options before cycleYou can select and add the desired optional functions before you start the washing machine.High temperature, SteamAdding

29ENGLISHSaving energy, Cold WashAdding the Cold Wash option reduces energy usage and provides the same washing performance as a warm water wash. By u

3ENGLISHIMPORTANT SAFETY INSTRUCTIONSIMPORTANT SAFETY INSTRUCTIONSREAD ALL INSTRUCTIONS BEFORE USE WARNING For your safety, the information in this ma

30Setting the options during cycleAdd the desired options during the wash cycle.Tumble clothes to prevent wrinkles, Fresh CareUse this function when

31ENGLISHSMART APPLIANCE CONNECTIVITYConnectivity Setup Install LG Smart Laundry application1. Run the Google Play Store on an Android smart phone.2.

32Smart ThinQ Remote StartUse a smart phone to control the appliance remotely. Or monitor the cycle operation to see the remaining time left in the cy

33ENGLISHSmart Diagnosis™Use your phone to record the Smart Diagnosis™ signal if you have problems with your appliance. The application can analyze th

34Should you experience any problems with your washer, it has the capability of transmitting data to a smart phone using the LG Smart Laundry Applicat

35ENGLISHMAINTENANCEMAINTENANCECareCare after washAfter the cycle is finished, wipe the door and the inside of the door seal to remove any moisture. L

36MAINTENANCEWhen the Drain Line is Frozen1 Pour hot water in the washer tub and close the door.- Leave it for 10 minutes.2 Press after 10 minutes.

37ENGLISHCleaning the detergent dispenserLeaving detergent in the detergent dispenser for an extended period of time or using the washing machine for

38MAINTENANCECleaning the water inlet filtersClean the water inlet filters periodically to prevent clogging. Take extra care to clean the water inlet

39ENGLISH6 Recap the plug onto the drain hose and reattach the drain hose.7 Insert the drain pump filter.8 Close the drain pump filter cover. WARNI

4IMPORTANT SAFETY INSTRUCTIONSIMPORTANT SAFETY INSTRUCTIONSREAD ALL INSTRUCTIONS BEFORE USE WARNING For your safety, the information in this manual mu

40Cleaning the door sealClean the door seal once a month to prevent build-up of dirt in the door seal. 1 Wear rubber gloves and protective goggles.2

41ENGLISHTROUBLESHOOTINGMessagePossible Causes SolutionsItem of clothing has gathered on one side of the tub. yThere are not enough items in the machi

42TROUBLESHOOTINGProblem Possible Causes SolutionsClicking sound yDo you hear a sound when you close or lock and unlock the door? yThis sound is norma

43ENGLISHSPECIFICATIONSProblem Possible Causes SolutionsWrinkling yDid you remove the load immediately after it finished? yDid you overload the tub? y

44WARRANTYTHIS LIMITED WARRANTY DOES NOT COVER:1. Service trips to deliver, pick up, or install the product or for instruction on product use.2. R

45ENGLISHWARRANTYLG WASHING MACHINE LIMITED WARRANTY (CANADA)WARRANTY: Should your LG Washer (“Product”) fail due to a defect in material or workmansh

46With regard to damages or failures resulting from misuse, improper installation, maintenance, natural disaster or repair (unauthorized technician or

47ENGLISHService trips to deliver, pick up, install the product or for instruction on product use. The removal and reinstallation of the Product.Tub s

This product qualifies for ENERGY STAR in the “factory default (Home Use)” setting.Changing the factory default settings or enabling other features ma

5ENGLISHIMPORTANT SAFETY INSTRUCTIONSIMPORTANT SAFETY INSTRUCTIONSREAD ALL INSTRUCTIONS BEFORE USE WARNINGFor your safety, the information in this man

6IMPORTANT SAFETY INSTRUCTIONSIMPORTANT SAFETY INSTRUCTIONSREAD ALL INSTRUCTIONS BEFORE USE WARNING For your safety, the information in this manual m

7ENGLISHREGULATION NOTICE FOR TRANSMITTER MODULE CONTAINED IN WASHING MACHINE REGULATION NOTICE FOR TRANSMITTER MODULE CONTAINED IN WASHING MACHINE Th

8REGULATION NOTICE FOR TRANSMITTER MODULE CONTAINED IN WASHING MACHINE PRODUCT SPECIFICATIONSOpen Source Software Notice Information To obtain the sou

9ENGLISHPRODUCT FEATURESPRODUCT FEATURESINVERTER DIRECT DRIVE MOTORThe inverter motor, which is directly connected to the tub, produces little noise a