
roubleshooting
T
38
Troubleshooting
Before calling for service, check the problem against the list bellows.
Symptom Error Message
Check up
• Is the water tap shut off?
• Is the water supply cut off ?
• Is the tap or water supply hose frozen ?
• Is the water pressure low or is the filter of the inlet
valve clogged with impurities?
• Is the Hot hose connected to cold?
• Is the Cold hose connected to hot?
Drainage Failure
Water Supply
Failure
• Is the drain hose positioned correctly?
• Is the drain hose bent or placed too high?
• Is the internal part of the hose or drain pump
(only pump model) clogged with impurities?
• Check if electric power has gone off.
Spin Failure
• Is the laundry evenly balanced?
• Is the washing machine placed on a flat surface?
• Is the lid closed?
Door(Lid) Open
Abnormal water
level sensing
Overflow failure
Abnormal motor
Clutching Error
• Please call your nearest LG Electronics service
center for help.
erms of Warranty
T
What Is Not Covered:
• Service trips to your home to teach you how to use the product.
• If the product is connected to any voltage other than that shown on the rating p
• If the fault is caused by accident, neglect, misuse or Act of God.
• If the fault is caused by factors other than normal domestic use or use in
accordance with the owner's manual.
• Provide instruction on use of product or change the set-up of the product.
• If the fault is caused by pests for example, rats or cockroaches etc..
• Noise or vibration that is considered normal for example water drain sound, sp
sound, or warming beeps.
• Correcting the installation for example, levelling the product, adjustment of dr
• Normal maintenance which recommended by the owner's manual.
• Removal of foreign objects / substances from the machine, including the pump
inlet hose filter for example, grit, nails, bra wires, buttons etc.
• Replace fuses in or correct house wiring or correct house plumbing.
• Correction of unauthorized repairs.
• Incidental or consequential damage to personal property caused by possible de
with this appliance.
• If this product is used for commercial purpose, it is not warranted.
(Example : Public places such as public bathroom, lodging house, training cente
dormitory)
If the product is installed outside the normal service area, any cost of transporta
involved in the repair of the product, or the replacement of a defective part, shal
borne by the owner.
erms of Warranty
T
What Is Not Covered:
• Service trips to your home to teach you how to use the product.
• If the product is connected to any voltage other than that shown on the rating p
• If the fault is caused by accident, neglect, misuse or Act of God.
• If the fault is caused by factors other than normal domestic use or use in
accordance with the owner's manual.
• Provide instruction on use of product or change the set-up of the product.
• If the fault is caused by pests for example, rats or cockroaches etc..
• Noise or vibration that is considered normal for example water drain sound, sp
sound, or warming beeps.
• Correcting the installation for example, levelling the product, adjustment of dr
• Normal maintenance which recommended by the owner's manual.
• Removal of foreign objects / substances from the machine, including the pump
inlet hose filter for example, grit, nails, bra wires, buttons etc.
• Replace fuses in or correct house wiring or correct house plumbing.
• Correction of unauthorized repairs.
• Incidental or consequential damage to personal property caused by possible de
with this appliance.
• If this product is used for commercial purpose, it is not warranted.
(Example : Public places such as public bathroom, lodging house, training cente
dormitory)
If the product is installed outside the normal service area, any cost of transporta
involved in the repair of the product, or the replacement of a defective part, shal
borne by the owner.
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