LG GT-M5967BL User Manual download pdf (Page 29)

29

TROUBLESHOOTING

EN

Symptoms Reason Solution

There is no

refrigeration or

freezing.

Is there a power interruption? • Check the power of other appliances.

If the power plug unplugged

from the outlet?

• Plug the power plug in the outlet properly.

There is poor

refrigeration or

freezing.

Is the fridge or freezer

temperature set to its warmest

setting?

• Set the fridge or freezer temperature to

'Medium'.

Is the appliance in direct

sunlight, or is it near a heat

generating object such as

cooking oven or heater?

• Check the installation area and reinstall it

away from heat generating objects.

Did you store hot food without

cooling it first?

• Cool the hot food first before putting it in

the fridge or freezer compartment.

Did you put in too much food?

• Maintain an appropriate space between

food.

Are the appliance doors

completely closed?

• Completely close the door and make sure

that stored food is not obstructing in the

door.

Is there enough space around

the appliance?

• Adjust the installation position to make

enough space around the appliance.

The appliance

contains a bad

smell.

Is the fridge or freezer

temperature set to 'Warm'?

• Set the fridge or freezer temperature to

'Medium'.

Did you put in food with a

strong smell?

• Store foods with strong smells in a sealed

containers.

Vegetables or fruit may have

spoiled in the drawer?

• Throw away rotten vegetables and clean

the vegetable drawer. Do not store

vegetables too long in the vegetable

drawer.

The inside lamp

in the appliance

does not turn on.

Does the inside lamp in the

appliance turn off?

• It is not possible for customers to replace

the inside lamp in the appliance as they

are not serviceable. If the inside lamp

does not turn on, please contact the LG

Electronics customer information centre.

The appliance

door is not

closed tightly.

Is the appliance leaning

forward?

• Adjust the front feet to raise the front side

slightly.

Were the shelves properly

assembled?

• Refit the shelves if needed.

Did you close the door with

excessive force?

• If you apply too much force or speed

when closing the door, it may remain

briefly open before closing. Make sure

that you do not slam the door closed.

Close without force.

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