LG GN-C492SQCN User Manual download pdf (Page 37)

SMART DIAGNOSIS (Only for applied models)

Smart diagnosis function is...

How to use the function

4. Do not take away the telephone while data is

being transmitted.

5. After the completion of the data transmission,

listen to the explanation of the consultant

about the result of the smart diagnosis.

w CAUTION

The transmission sound may be irritating.

Do not take away the telephone until the sound

stops for good diagnosis.

Use the function to contact the service center and receive precise diagnosis when the refrigerator

malfunctions or fails. Use it only to connect to the consultant and do not use it in normal times.

During the data transmission for smart diagnosis,

wait with the telephone placed near the speaker

hole at the top right side.

When the data transmission is completed, along

with the display of the data transmission

completion, the refrigerator will be automatically

turned off and on a few seconds later.

Listen to the explanation of the consultant about

the result of the analyzed diagnosis and follow the

instructions.

FOR INTERNAL CONTROLLER MODEL

First, call to the LG service center. Only use the Smart Diagnosis feature when instructed to do so by

the LG call center agent.

Check if the speaking side(microphone) of the

telephone is toward the speaker hole.

s the r

igerator temperature control

button or

re.f

or 3sec

n t

e r

erator (lower) door.

If the buzzer sounds 4 times, open the Freezer

(upper) door and place the phone near the

speaker hole.

NOTE

• Position the phone so that its microphone is

aligned with the speaker hole.

• The Smart Diagnosis™ sound is generated

after around three seconds.

• Do not take the phone off the speaker hole

while the data is transmitted.

• Hold the phone to the upper right speaker hole

and wait while the data is transmitted.

• The data transfer sound may be harsh to the

ear while the Smart Diagnosis™ data is being

transmitted, but do not take the phone off the

speaker hole for accurate diagnosis until the

data transfer sound has stopped.

• When the data transfer is complete, the

transfer completion message is displayed and

the control panel is automatically turned off

and then on again after a few seconds. After

the customer information centre explains the

diagnosis result.

• The Smart Diagnosis™ function depends on

the local call quality.

• The communication performance will improve

and you can transmit a better signal if you use

a land line home phone.

• If the Smart Diagnosis™ data transfer is poor

due to poor call quality, you may not receive

the best Smart Diagnosis™ service.

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LG GN-C492SQCN User Manual Page 37

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