LG HX976TZW User Manual download pdf (Page 66)

Troubleshooting66

Troubleshooting

Picture

Symptom Cause & Solution

There is no picture.

Select the appropriate video input mode on the TV so the picture

from the unit appears on the TV screen.

Connect the video connection securely.

Check the [HDMI Color Setting] in the [Setup] menu is set to the

appropriate item that conforms to your video connection.

Your TV may not suppot the resolution you have set on the player.

Change the resolution that your TV accepts.

The player’s HDMI OUT jack is connected to a DVI device that does

not support copyright protection.

Picture noise appears

You are playing a disc recorded in a colour system that is dierent

from your TV.

Set the resolution which your TV accepts.

Blu-ray 3D disc playback does

not output 3D views.

Connect the player to your TV with HDMI cable (Type A, High Speed

HDMI™ Cable with Ethernet).

Your TV may not support “HDMI 1.4 3D mandatory format”.

The [3D Mode] option in the [Setup] menu is set to [O ].

Set the option to [On].

Sound

Symptom Cause & Solution

There is no sound or the sound

is distorted.

The unit is in scan, slow motion, or pause mode.

The sound volume is low.

Check the speaker cable connection. (page 23)

Customer Support

You can update the Player using the latest software to enhance the products operation and/or add new

features. To obtain the latest software for this player (if updates have been made), please visit

http://lgservice.com or contact LG Electronics customer care centre.

Open source software notice

To obtain the corresponding source code under GPL, LGPL, MPL and other open source licenses, please

visit http://opensource.lge.com. All referred license terms, warranty disclaimers and copyright notices are

available to download with the source code.

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LG HX976TZW User Manual Page 66