LG TWC1450H2E User Manual download pdf (Page 45)

45

EN

Symptoms Reason Solution

Dry problem Check water supply tap.

• Do not overload. Check that the

washing machine is draining properly

to extract adequate water from the

load. Clothes load is too small to

tumble properly. Add a few towels.

• Turn off water supply tap.

Odor

This odor is caused by the rubber

attached to the washing machine.

• It is the normal odor of new rubber

and will disappear after the machine

has been run a few times.

If the rubber door gasket and door

seal area are not cleaned regularly,

odors can occur from mold or

foreign substances.

• Be sure to clean the gasket and

door seal regularly and check under

the door seal for small items when

unloading the washer.

Odors can occur if foreign

substances are left in the drainage

pump filter.

• Be sure to clean the drainage pump

filter regularly.

Odors can occur if the drainage

hose is not properly installed,

causing siphoning (water flowing

back inside the washing machine).

• When installing the drainage hose,

be sure that it doesn’t become kinked

or blocked.

Using the dry function, odors can

occur from lint and other laundry

matter sticking to the heater. (Dryer

model only)

• This is not a malfunction.

A particular odor can occur from

drying wet clothes with hot air.

(Dryer model only)

• The odor will disappear after a short

while.

Your home

appliance and

smartphone is

not connected

to the Wi-Fi

network.

The password for the Wi-Fi that you

are trying to connect to is incorrect.

• Find the Wi-Fi network connected

to your smartphone and remove it,

then register your appliance on LG

SmartThinQ.

Mobile data for your smartphone is

turned on.

• Turn off the Mobile data of your

smartphone and register the

appliance using the Wi-Fi network.

The wireless network name (SSID) is

set incorrectly.

• The wireless network name (SSID)

should be a combination of English

letters and numbers. (Do not use

special characters.)

The router frequency is not 2.4 GHz.

• Only a 2.4 GHz router frequency is

supported. Set the wireless router to

2.4 GHz and connect the appliance

to the wireless router. To check the

router frequency, check with your

Internet service provider or the router

manufacturer.

The distance between the appliance

and the router is too far.

• If the distance between the appliance

and the router is too far, the signal

may be weak and the connection

may not be configured correctly.

Move the location of the router so

that it is closer to the appliance.

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