LG F4J8FHP2S User Manual download pdf (Page 42)

TROUBLESHOOTING

• Your washing machine is equipped with an automatic error-monitoring system to detect and

diagnose problems at an early stage. If your washing machine does not function properly or does not

function at all, check the following before you call for service:

Diagnosing Problems

Symptoms Reason Solution

Rattling and

clanking noise

Foreign objects such as coins or

safety pins may be in drum or pump.

• Check all pockets to make sure that

they are empty. Items such as clips,

matches, pens, coins, and keys can

damage both your washer and your

clothes.

• Close zippers, hooks, and

drawstrings to prevent these items

from snagging or tangling on other

clothes.

Thumping sound

Heavy wash loads may produce a

thumping sound. This is usually

normal.

• If sound continues, washing machine

is probably out of balance. Stop and

redistribute wash load.

Vibrating noise

Have all the transit bolts and tub

support been removed?

• If not removed during installation,

refer to Installation guide for

removing transit bolts.

Are all the feet resting firmly on the

ground?

• Make sure the washing machine is

level and tighten the lock nuts up

towards the base of the appliance.

Water leaks

Supply hoses or drain hose are

loose at tap or washing machine.

• Check and tighten hose connections.

House drain pipes are clogged.

• Unclog drain pipe. Contact plumber if

necessary.

Oversudsing

Too much detergent or unsuitable

detergent may cause excessive

foaming which may result in water

leaks.

• Make sure that the suggested

amount of detergent is used per the

manufacturer's recommendations.

Water does not

enter washing

machine or it

enters slowly

Water supply is not adequate in that

location.

• Check another tap in the house.

Water supply tap is not completely

open.

• Fully open tap.

Water supply hose(s) are kinked. • Straighten hose.

The filter of the supply hose(s)

clogged.

• Check the filter of the supply hose.

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LG F4J8FHP2S User Manual Page 42

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