LG WW130NP User Manual Page 27

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THE REQUIREMENT OF WARRANTY
WARRANTY PERIOD
WHAT THIS WARRANTY COVERS
WHAT THIS WARRANTY DOES NOT COVER
LG ELECTRONICS INDIA PVT. LTD.
UNDERTAKES BY THIS WARRANTY
Should your LG product fail due to a defect in material or
workmanship under normal home use during the warranty period
set forth below, the company will repair or replace the product upon
receipt of proof of original retail purchase.
This warranty is valid only for the original retail purchaser of the
product and applicable only to a product sold in India by the
company’s authorized dealer.
The LG Water Purifiers comes with a 1 year warranty from the
date of purchase. The 1 year warranty covers all functional parts
(except consumables –all inside filters, plastic parts), provided
the warranty card bears the rubber stamp, date, and signature
of our Authorized Dealer.
*Note: If the original date of purchase cannot be verified from
the proof of purchase, the warranty will begin 3 months
after the manufacturing month, which shall be verified
based on the serial no./barcode label on the product.
LG Electronics India Pvt. Ltd. (LGEIL/the Company) offers you
limited warranty for products sold within the territories
of India and guarantees that the product is free from defects in
material and workmanship, according to the following terms and
conditions:
LG Electronics India Pvt. Ltd.
A – Wing (3
rd
Floor),
D-3, District Centre, Saket
New Delhi – 110017
www.lg.com/in
1. Repairs under warranty shall be carried out by
authorized service personnel only. The details of
centralized help lines are provided in the overleaf.
2. In case of repairs or replacement of any part of the
unit, this warranty will thereafter continue and remain
in force only for the unexpired period of the warranty.
Replacement of parts will be solely at the discretion of
LGEIL. In case the replacement of the entire unit is
made, (subject to the sole discretion of LGEIL), the
same model shall be provided as replacement; if such
model has been phased out, the equivalent model as
determined by LGEIL shall be provided as
replacement.
3. In case of repair, LGEIL shall endeavor to use new
parts. If new parts are not available, however, then
LGEIL will have every right to use refurbished parts.
The warranty on replacement model / Refurbished part
shall remain in force only for the unexpired period of
the warranty based on original purchase.
4. The company or its Authorized Service Center
reserves the right to retain any part or component
replaced at its discretion in case of a defect
discovered in the equipment during the warranty
period.
5. The company offers 3 free visits for PM (Preventive
Maintenance) in which complete Electrolysis
Sterilization will be done & out-sediment Pre Filter
Candle will be replaced at each visit.
6. If any of the colored internal or external components is
replaced, LGEIL is committed to ensuring that the
shades match the original or other components. The
replaced shades, patterns, or tints may vary from the
customer’s unit due to continuous usage of the unit.
Any matching component changed at the customers
request other than the component that is actually
needed will be charged.
7. This warranty will automatically be terminated upon
the expiration of the warranty period specified above,
even if the LG product may not be in use at any time
during the warranty period for any reason.
8. In case of any unpredicted situation, and spares are not
available, LG’s prevailing depreciation policy (subject to
the sole discretion of LGEIL, may be changed without prior
notice) will be applied to the product as a solution.
9. Only courts in the state of Delhi and places where LGEIL
has a branch office shall have jurisdiction over the
settlement of any and all claims and disputes arising
during the warranty.
1. Visiting charges of the service engineer for units installed
beyond the municipal limits of the jurisdiction of the
company’s Authorized Service Center. All expenses
incurred in collecting the units or parts thereof from the
company’s authorized service center as well as expenses
incurred from deputizing service personnel/technicians for
conveyance and other incidentals, etc., shall be borne by
the customer. Local charges for transportation and
handling charges may vary by location. Customers are
advised to verify in advance. If the customer wishes to
bring the unit on his/her own to an authorized service
center, such shall be at his/her own risks & consequences.
2. Reinstallation or uninstallation of product based on
customer demand. Packing material, if used, will also be
charged.
3. Transportation cost in case customer is moving the
product to another location.
4. Damage resulting from operating the product in a corrosive
atmosphere or contrary to the instructions outlined in the
products owner’s manual.
5. Replacement of all inside filters (Sediment, Sedi + Carbon,
Pre carbon, Post Carbon, RO Membrane, Mineral Filter)
are not covered by this warranty.
6. Damage to the product caused by accidents, pests and
vermin, lightning, wind, fire, floods, or acts of God.
7. Damage resulting from misuse, abuse, improper
installation, repair, or maintenance. Improper repair
includes use of parts other than those approved or
specified by LGEIL.
8. Damage or failure caused by unauthorized modification or
alteration or use for purposes other than the intended
purpose or any water leak in case the unit was not
properly installed.
9. Damage or failure caused by incorrect electrical current,
voltage, or inadequate electrical services, commercial or
industrial use, or use of spurious/fake accessories or
components or cleaning products other than those
approved by LGEIL.
10.Damage caused by transportation and handling, including
scratches, dents, chips, and/or other damage to the finish
of your product, unless such damage is caused by a defect
in materials or workmanship and reported within fifteen (15)
days of delivery (Call 1800-315-9999, 1800-180-9999)
11.Damage or missing items of any display, open box,
discounted or refurbished product.
12.Free accessories provided external to the product.
13.Damage to the product if the customer has the product
repaired by own/any unauthorized dealer/person.
14.Upon removal, tampering, or alteration of the serial
number/identification labels on the machine or any of its
components.
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