LG AC-Smart-Premium-IV User Manual

www.lge.comP/NO : MFL67570503Model Name: AC Smart PremiumModel No.: PQCSW421E0AAfter reading, store this User's Guide in an easily accessible pla

2ENGLISHSafety Precautions y For electrical work, please have an electrician do the work based on the installation manual and specified circuit diagra

92ENGLISHUsing the ProgramManaging DeviceThe following explains how to manage the information for a device added to the system.Adding GroupsFollow the

93ENGLISHUsing the Program6. In the non-registered device area, touch a device to add to the new group and touch the [Add] button.• The selected dev

94ENGLISHUsing the ProgramChanging Group NameYou can change the name of a registered group as follows.1. In the main menu, touch the [Installing] men

95ENGLISHUsing the ProgramDeleting GroupsYou can delete a registered group.1. In the main menu, touch the [Installing] menu icon.2. Touch the [Group

96ENGLISHUsing the ProgramEnvironmentThe following explains how to configure the system environment for user convenience and how to check an already c

97ENGLISHUsing the ProgramLanguageConfigures the language displayed on the screen.1. In the main menu, touch the [Environment] menu icon.2. In the s

98ENGLISHUsing the ProgramDate settingYou can configure the date used for the system as follows.1. In the main menu, touch the [Environment] menu ico

99ENGLISHUsing the ProgramInitial date for statisticsStatistics Reference Date is the date for calculating the indoor unit's operation time by mo

100ENGLISHUsing the ProgramHoliday setting(The day schedule is not work)The following explains how to register an exception date or how to delete a re

101ENGLISHUsing the ProgramDeleting Exception DateYou can delete a registered exception date as follows.1. In the main menu, touch the [Environment]m

3ENGLISHSafety PrecautionsUse y Do not place a heavy object on the power cord.It may cause a fire or electric shock. y Do not change or extend the pow

102ENGLISHUsing the ProgramScreen SettingThe following explains how to configure the use environment regarding the product screen.Item DescriptionSett

103ENGLISHUsing the ProgramSetting a Screen saverYou can configure the screen saver as follows.1. In the main menu, touch the [Environment] menu icon

104ENGLISHUsing the ProgramWaiting time (minutes)You can configure the standby time that the screen saver waits before operation.1. In the main menu,

105ENGLISHUsing the ProgramSpeaker settingYou can configure the speaker setting as follows.1. In the main menu, touch the [Environment] menu icon.2.

106ENGLISHUsing the ProgramMonitor power settingsYou can configure the monitor to turn off automatically, if the touch screen is not used for a certai

107ENGLISHUsing the ProgramTurn off the monitor waiting time (minutes)You can configure the monitor to turn off automatically, if the touch screen is

108ENGLISHUsing the ProgramAdvance SettingThe following explains how to configure the functions necessary for device operation.Item DescriptionLGAP se

109ENGLISHUsing the ProgramLGAP settingAC Smart Premium can interface with another central controller to control a device. You can configure the inter

110ENGLISHUsing the ProgramSet the operation modeYou can configure the operation type as follows.1. In the main menu, touch the [Environment] menu ic

111ENGLISHUsing the ProgramUpdate S/WYou can upgrade the current version of software as follows. Notes yTo update the software, you need a USB memory

4ENGLISHSafety Precautions y Keep in mind the operating temperature range specified in the manual. if there is no operating temperature range in the

112ENGLISHUsing the ProgramDB backupYou can backup the database stored in the system to USB memory as follows.1. Connect the USB memory to AC Smart P

113ENGLISHUsing the ProgramCustomer SettingOnly the administrator account can change user environments.Item DescriptionChange Password Only the admini

114ENGLISHUsing the ProgramChange PasswordThe system_admin account password can be changed as follows.1. In the main menu, touch the [Environment] me

115ENGLISHUsing the ProgramAdd userYou can add a user as follows.1. In the main menu, touch the [Environment] menu icon.2. In the Settings list, tou

116ENGLISHUsing the ProgramUser ManagementThe following explains how to delete a registered user or edit user information.Deleting User InformationYou

117ENGLISHUsing the ProgramEditing User InformationYou can edit a registered user's information as follows.1. In the main menu, touch the [Envir

118ENGLISHUsing the Program5. When the Edit User window appears, enter the user information and click [Confirm].• The updated user information is ap

119ENGLISHUsing the ProgramNetwork SettingThe following explains how to configure the network environment.Item DescriptionIP address settingsSelect IP

120ENGLISHUsing the ProgramIP address settingsYou can select the IP address allocation as follows.1. In the main menu, touch the [Environment] menu i

121ENGLISHUsing the ProgramSubnet maskYou can enter the subnet mask information for an IP address as follows.1. In the main menu, touch the [Environm

5ENGLISHSafety Precautions CautionNot following the instructions may result in injury or property loss.Installation y Securely install the product in

122ENGLISHUsing the ProgramMain DNSYou can enter the IP address of a main DNS server as follows.1. In the main menu, touch the [Environment] menu ico

123ENGLISHUsing the ProgramE-Mail SettingWhen the administrator is not present, AC Smart Premium emails any error information to the administrator for

124ENGLISHUsing the ProgramE-mail account settingsYou can configure the user's email account.1. In the main menu, touch the [Environment] menu i

125ENGLISHUsing the ProgramE-mail settingsYou can select whether to use the email function as follows.1. In the main menu, touch the [Environment] me

126ENGLISHUsing the ProgramReceiving e-mailYou can register the email address of up to three email receivers as follows.1. In the main menu, touch th

127ENGLISHUsing the ProgramAutomatic daily error-notification mailYou can configure an email to be sent automatically once per day, even if there are

128ENGLISHUsing the ProgramTMS SettingThe following explains how to configure the remote monitoring and control system.Item DescriptionTMS configurati

129ENGLISHUsing the ProgramTMS configurationYou can select whether to use the remote control service as follows.1. In the main menu, touch the [Envir

130ENGLISHUsing the ProgramTMS server addressYou can configure the server address of the remote control service as follows.1. In the main menu, touch

131ENGLISHUsing the ProgramUpdate Cycle (seconds)You can configure the update cycle of the remote control service information as follows.1. In the ma

6ENGLISHSafety PrecautionsUse y Clean the product with a soft cloth, but not with a solvent-based detergent.The use of a solvent-based detergent may c

132ENGLISHUsing the ProgramSite nameYou can type the name of the site where AC Smart Premium is installed.1. In the main menu, touch the [Environment

133ENGLISHUsing the ProgramAdmin NameYou can type the site manager's name as follows.1. In the main menu, touch the [Environment] menu icon.2.

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135ENGLISHHintHintControl CodesAC Smart Premium may display the following control codes during usageControl Code DescriptionS Displayed when the devic

136ENGLISHHintError CodeIndoor Device ERV or ERV DX AWHP(Hydro kit) AHU7 Atypical operation Atypical operation Atypical operation 　8　 　Hot water the

137ENGLISHHintError CodeIndoor Device ERV or ERV DX AWHP(Hydro kit) AHU20　ERV DX Main PCB → Sub PCB communication errorElec/heater error　Outdoor Unit

138ENGLISHHintError CodeDescription48Heat exchanger temperature sensor (bottom) (SUPER3: Static speed #2 compressor discharge temperature sensor error

139ENGLISHHintError CodeDescription82 A-cycle low pressure error83 B-cycle low pressure error84 A-cycle high pressure error85 B-cycle high pressure er

140ENGLISHHintError CodeDescription121 SLAVE1 outdoor unit sensor (static speed compressor 1 discharge temperature error)122 SLAVE1 outdoor unit senso

141ENGLISHHintError CodeDescription182 Sub Micom communication error183 Oil supply failure184 Inverter oil pipe temperature sensor error185 Static #1

7ENGLISHSafety PrecautionsClass A device NotesThis equipment has been tested and found to comply with the limits for a Class A digital device, pursuan

142ENGLISHHintError CodeDescription222 Overcooling inlet sensor error (overcooling inlet sensor of HR Unit6 open/short)223 Overcooling outlet sensor e

143ENGLISHHintPre-Tech Support ChecklistIf the product malfunctions, please check the following before calling the service center.Symptom Check Action

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9ENGLISHPreparationPreparationThe following provides information on the AC Smart Premium components, how to install and configure, and other required

10ENGLISHPreparation NotesThe figures of the components and optionally purchased products shown may differ from the actual components and products.Pro

11ENGLISHPreparationFeatures and FunctionsThe features and functions of AC Smart Premium are as follows.⑦ ⑧⑪⑩⑨① ③② ⑥④ ⑤<Front><Bottom><

12ENGLISHPreparationInstallation and ConfigurationThis chapter explains how to install and configure AC Smart Premium.InstallationTo use AC Smart Prem

13ENGLISHPreparationCheck the installation environment and configure the device addressAC Smart Premium can connect up to 128 devices (including indoo

14ENGLISHPreparation Notes yThe maximum allowed communication distance guaranteed by LG Electronics is 1,000m. It means that the distance between AC S

15ENGLISHPreparationAC Smart Premium's RS485 connectionAn AC Smart Premium can have up to 128 indoor units. If there are many outdoor units to be

16ENGLISHPreparationConnect AC Smart PremiumYou can install AC Smart Premium and its cables as follows.1. Choose a space for AC Smart Premium.• Prio

17ENGLISHPreparation4. Connect the RS485 cable,which is located behind the AC Smart Premium, to the RS485 terminal.A BAHUA B(RS485)ODU CautionThe RS4

18ENGLISHPreparation6. Connect the power.• For global models - On the back of AC Smart Premium, connect the power adapter to the power port.The adap

19ENGLISHPreparation• For US models - At the bottom of AC Smart Premium, connect the power cord to the power port. NotesIn some countries, except for

20ENGLISHPreparation7. After attaching the hook on the top of the main body to the top of the rear panel installed on the wall, please push the top o

21ENGLISHPreparationConfigure an emergency stopIn the event of an emergency, like a fire, AC Smart Premium can stop all connected devices (indoor unit

iENGLISHExplanatory NotesExplanatory NotesCopyrightsThe contents of this AC Smart Premium User Guide are protected by international copyright laws, an

22ENGLISHPreparationInformation Input MethodTouch the AC Smart Premium information input box and a touch keyboard at the bottom of the panel will appe

23ENGLISHStartingStartingThis section explains how to connect to the system and register devices to setup the environment (prior to using AC Smart Pre

24ENGLISHStartingRebootingYou can reboot the device as follows.1. Press the power button on the bottom of the unit for 10 or more seconds.• The devi

25ENGLISHStartingLoginYou can login as follows.1. Run AC Smart Premium.2. After entering your ID and password in the login window, click [Confirm].•

26ENGLISHStartingHome screen composition and featuresThe following explains the home screen composition and features.① ②③④⑤ ⑥ ⑦Number Item Description

27ENGLISHUsing the ProgramUsing the ProgramThe following explains how to use the AC Smart Premium functions.Control/MonitorThe following explains the

28ENGLISHUsing the ProgramNumber Item Description⑦Device Control Box y Display the device control menu. y The device control box shows different menus

29ENGLISHUsing the ProgramSimpleThe control device and operation mode are displayed only.①②Number Item Description①Operation ModeThe color of the box

30ENGLISHUsing the ProgramMonitoring screen colors and iconsBox colors and operation mode per iconColor Icon Operation Mode(Blue)CoolingVentilation, G

31ENGLISHUsing the ProgramDevice status iconIcon Device StatusFilter ExchangeFull Lock OnPeak/Demand ControlScheduleControl device iconIcon Device Typ

iiENGLISHExplanatory NotesProduct FeaturesConvenience• Auto-changeoverAutomatically switches the indoor unit into the correct mode to optimize space

32ENGLISHUsing the ProgramDevice ControlYou can control the devices as follows.1. From the main menu, touch the [Control/Monitor] menu icon.2. Touch

33ENGLISHUsing the ProgramControl Menu per DeviceThe control box menu differs depending on the device. The following shows the control box menu per de

34ENGLISHUsing the Program• Indoor unit fine controlItem DescriptionOperation y [ON] Button: Starts the operation of the device. y [Off] Button: Stop

35ENGLISHUsing the ProgramItem DescriptionPartial Lock y [HardLock] Button: Disables remote control for all features. y [Clear] Button: All functions

36ENGLISHUsing the ProgramItem DescriptionSetbackSet the setback function to control the proper room temperature when the indoor unit is turned off. y

37ENGLISHUsing the Program• ERV Fine ControlItem DescriptionOperation y [ON] Button: Starts the operation of the device. y [OFF] Button: Stops the op

38ENGLISHUsing the ProgramERV DXThe following is the ERV DX control menu and features.Item DescriptionOperation y [ON] Button: Starts the operation of

39ENGLISHUsing the Program• ERV DXItem DescriptionOperation y [ON] Button: Starts the operation of the device. y [OFF] Button: Stops the operation of

40ENGLISHUsing the ProgramItem DescriptionCo- Airconditioner y [COOL] Button: Operates with Cooling Mode. y [HEAT] Button: Operates with Heating Mode.

41ENGLISHUsing the Program• AHU Fine ControlItem DescriptionOperation y [ON] Button: Starts the operation of the device. y [OFF] Button: Stops the op

iiiENGLISHExplanatory NotesHow to Use This GuidePlease read from beginning to end this User Guide before using AC Smart Premium. Store this guide so t

42ENGLISHUsing the ProgramDOKITThe following is the DOKIT control menu and features.Item DescriptionOperation y [ON] Button: Starts the operation of t

43ENGLISHUsing the Program• AWHP Fine ControlItem DescriptionOperation y [ON] Button: Starts the operation of the device. y [OFF] Button: Stops the o

44ENGLISHUsing the ProgramDOThe following is the DO control menu and features.Item DescriptionOperation y [SHORT] Button: Short signal output. y [OPEN

45ENGLISHUsing the ProgramRegistering Floor PlanIn the Control/Monitor menu, you can register floor plans to identify and locate each device and devic

46ENGLISHUsing the Program5. [Add Drawing] button.• The Open Floor Plan window is displayed.6. Select a desired floor plan from the Open Floor Plan

47ENGLISHUsing the Program7. In the device list, select a device you want to display on the floor plan and touch the device location on the plan.• T

48ENGLISHUsing the ProgramChecking Floor PlanIn Control/Monitoring, you can check floor plans. On the floor plan, you can register space information a

49ENGLISHUsing the ProgramEditing the Floor PlanYou can edit a registered floor plan.1. In the main menu, touch the [Control/Monitor] menu icon.2. S

50ENGLISHUsing the Program7. To change the location of a device, touch the icon of the device and then touch the location to which you want to move t

51ENGLISHUsing the ProgramDeleting the Floor PlanYou can delete a registered floor plan.1. In the main menu, touch the [Control/Monitor] menu icon.2.

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52ENGLISHUsing the ProgramMonitoring a DeviceYou can check the control state of registered devices.1. In the main menu, touch the [Control/Monitor] m

53ENGLISHUsing the ProgramScheduleThe Schedule feature allows you to program the behavior of the devices. If a device must adhere to a certain schedul

54ENGLISHUsing the ProgramNumber Item Description⑥Schedule List Displays registered schedules by name.⑦[Add a Schedule]ButtonRegisters new schedules.C

55ENGLISHUsing the Program4. Configure the schedule information that controls the device.Item DescriptionSchedule NameTouch the input box. Use the di

56ENGLISHUsing the Program5. Touch the device icon of the applied device.• The control configuration window for the device is displayed. The control

57ENGLISHUsing the ProgramChecking SchedulesYou can check registered schedules.1. In the main menu, touch the [Schedule] menu icon.2. In the Date ar

58ENGLISHUsing the ProgramEditing SchedulesYou can modify the content of a registered schedule as follows.1. In the main menu, touch the [Schedule] m

59ENGLISHUsing the ProgramDeleting SchedulesYou can delete a registered schedule as follows.1. In the main menu, touch the [Schedule] menu icon.2. T

60ENGLISHUsing the ProgramAuto LogicAuto Logic allows the system to automatically control the power consumption of external devices. You can also set

61ENGLISHUsing the ProgramEditing GroupsThe auto logic designates the registered devices as a group and controls them by group. The following explains

vENGLISHTable of Contents1 Safety Precautions1 Warning 5 Caution9 Preparation9 AC Smart Premium Overview9 Components10 Product Specifications11

62ENGLISHUsing the Program6. In the non-registered device area, touch a device to add to the new group and touch the [Add] button.• The selected dev

63ENGLISHUsing the ProgramChanging Group NameYou can change the name of a registered group as follows.1. In the main menu, touch the [AutoLogic >

64ENGLISHUsing the ProgramDeleting GroupsYou can delete a registered group.1. In the main menu, touch the [AutoLogic > Peak Control] menu icon.2.

65ENGLISHUsing the ProgramConfiguring Peak ControlYou can configure Peak Control as follows.1. In the main menu, touch the [AutoLogic > Peak Contr

66ENGLISHUsing the ProgramNumber Item Description②Control Configuration Area(Operation Status - Priority Control selected) y Operation - [Run] Button:

67ENGLISHUsing the ProgramConfiguring Priority1. In the main menu, touch the [AutoLogic > Peak Control] menu icon.2. In the group list, touch the

68ENGLISHUsing the ProgramChecking Peak Control StatusYou can check the Peak Control configuration status as follows.1. In the main menu, touch the [

69ENGLISHUsing the ProgramDemand ControlAfter observing changes in power consumption, this feature can prevent power consumption from exceeding a set

70ENGLISHUsing the ProgramChecking Demand Control StatusYou can check the Peak Control configuration status as follows.1. In the main menu, touch the

71ENGLISHUsing the ProgramNumber Item Description②Control Configuration Area(Operation Status - Priority Control selected) y Operation - [Operate] But

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72ENGLISHUsing the ProgramTime-limit OperationThe time-limit operation is to limit the amount of time the devices (indoor unit, ERV, DOKITs, AWHP, and

73ENGLISHUsing the Program5. In the group list, touch the group added in Step 4.6. In the non-registered device area, touch a device to add to the n

74ENGLISHUsing the ProgramChanging Group NameYou can change the name of a registered group as follows.1. In the main menu, touch the [AutoLogic >

75ENGLISHUsing the ProgramDeleting GroupsYou can delete a registered group.1. In the main menu, touch the [AutoLogic > TimeLimitControl] menu icon

76ENGLISHUsing the ProgramConfiguring Time-Limit Operation1. In the main menu, touch the [AutoLogic > TimeLimitControl] menu icon.2. In the group

77ENGLISHUsing the Program4. To run the time-limit operation on the group, in the group configuration operation status area, touch the [disable] butt

78ENGLISHUsing the ProgramInterLockingYou can integrate the system with external devices, like fire alarms, to halt the operation of all indoor units

79ENGLISHUsing the Program5. In the non-registered device area, touch a device to be registered and touch the [Add] button.6. In the input device li

80ENGLISHUsing the ProgramEditing PatternYou can edit a pattern as follows.1. In the main menu, touch the [AutoLogic > InterLocking] menu icon.2.

81ENGLISHUsing the ProgramChecking InterLocking1. In the main menu, touch the [AutoLogic > InterLocking] menu icon.2. Touch a pattern for which y

1ENGLISHSafety PrecautionsSafety Precautions• This product must be installed by an installation professional from an LG authorized service center.•

82ENGLISHUsing the ProgramStatisticsThe following explains how to use statistics and graphs to check the power consumption and operation time of a dev

83ENGLISHUsing the ProgramNumber Item Description④Query Period Selection Area y Selects the period for which you want to query statistics details for

84ENGLISHUsing the Program5. Check the statistics details in the statistics information display area.• To change the statistics information view typ

85ENGLISHUsing the ProgramReportThe following explains how to query the device control information or error information.Report screen composition and

86ENGLISHUsing the ProgramNumber Item Description⑤[Send Email] ButtonSends the queried reports to the email address registered in the Preferences menu

87ENGLISHUsing the ProgramInstallingYou can add a device or change the settings of a registered device.Registering DeviceAfter installing AC Smart Pre

88ENGLISHUsing the ProgramRegistering Device AutomaticallyDevices connected to AC Smart Premium are automatically searched for and registered. You can

89ENGLISHUsing the Program5. To save the searched devices, touch the [Apply] button.• Device registration is completed. 2 DIs and 2 DOs are always a

90ENGLISHUsing the ProgramRegistering Device ManuallyDevices connected to AC Smart Premium can be registered by the user by entering relevant informat

91ENGLISHUsing the ProgramChanging DeviceYou can change the settings of registered devices.1. In the main menu, touch the [Installing] menu icon.2.