LG SK9Y User Manual download pdf (Page 40)

Troubleshooting40

Troubleshooting

Application

Symptoms Cause & Solution

“LG Wi-Fi Speaker” app

doesn’t work properly.

Does an error occur when accessing the app?

Make sure that your smart device is compatible with the app.

Make sure that the “LG Wi-Fi Speaker” app is the latest version.

Make sure that the speaker’s front LED turns from red to white.

NOTES to use wireless

Symptoms Cause & Solution

This device may have

wireless interference.

Wireless may not operate normally in weak signal area.

Please install the device close enough to wireless subwoofer.

Do not install the device on metal furniture for optimum performance.

Bluetooth device may

malfunction or make

noise in the following

cases.

When any part of your body contact the transceiver of the Bluetooth device

or sound bar.

When there is an obstacle or wall or the device is installed in a secluded spot.

When there is a device (a wireless LAN, a medical equipment or a microwave)

using same frequency, make the distance between the products as far away

as possible each other.

When connecting the device to the Bluetooth device, make the distance

between the products as close as possible each other.

When the device gets too far from the Bluetooth device, the connection is

disconnected and also malfunction may occur.

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LG SK9Y User Manual Page 40