LG P970 User Manual download pdf (Page 74)

This chapter lists some problems you might encounter while using your phone. Some

problems require you to call your service provider, but most are easy to fix yourself.

Message Possible causes Possible corrective measures

SIM error

There is no SIM card in

the phone, or it is inserted

incorrectly.

Make sure the SIM card is correctly

inserted.

No network

connection

/ Losing

network

Signal is weak or you're

outside the carrier network.

Operator applied new

services.

Move towards a window or into an

open area. Check the network operator

coverage map.

Check whether the SIM card is more than

6~12 months old. If so, change your SIM

at your network provider's nearest branch.

Contact your service provider.

Codes do not

match

To change a security code,

you will need to confirm the

new code by re-entering it.

The two codes you have

entered do not match.

If you forget the code, contact your service

provider.

An application

cannot be set

Not supported by service

provider or registration

required.

Contact your service provider.

Calls not

available

Dialling error

New SIM card inserted.

Pre-paid charge limit

reached.

New network not authorised.

Check for new restrictions.

Contact service provider or reset limit

with PIN2.

Troubleshooting

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