LG TSP500-M User Manual download pdf (Page 61)

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TROUBLESHOOTING

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Problem Resolution

Is the product power cord

connected?



See if the power cord is properly connected to the outlet.

Is the power indicator light on?



See if the power switch is turned on.



May need service.

Power is on but the screen

appears extremely dark.



Adjust brightness and contrast again.

The power indicator is blinking?



If the product is in power saving mode, move the mouse or press any

key.



Turn both devices off and then back on.

Does the 'Invalid Format'

message appear?



The signal from the PC (video card) is out of the vertical or horizontal

frequency range of the product. Adjust the frequency range by

referring to the Specifications in this manual.

* Maximum resolution

RGB : 1920 x 1080 @ 60 Hz

HDMI/DVI-D : 1920 x 1080 @ 60 Hz

Does the 'No signal' message

appear?



The signal cable between PC and product is not connected. Check

the signal cable.



Press the 'INPUT' menu in the remote Control to check the input

signal.

'Unknown Product' message appears when the product is connected.

Problem Resolution

Did you install the driver?



See if the plug&play function is supported by referring to the video

card user manual.

'Key Lock On' message appears.

Problem Resolution

The 'Key Lock On' message

appears when pressing the

SETTINGS button.



The Lock function prevents the OSD settings from being changed

inadvertently. To release the lock, go to SETTINGS and Option and

disable the Key Lock option.

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LG TSP500-M User Manual Page 61

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