23
Problem Possible Solution
Poor voice
quality
• Make sure all connections are firmly in place.
• Move your device to another area of the
home with a strong wireless signal (3 green
bars or more), typically near a window or
outside wall.
• Make sure the home phone that is
connected to the Wireless Home Phone
device is of good quality and in good working
order.
• Increase the distance away from other
electronic devices and the Wireless Home
Phone device (including cordless phone
base stations, Wi-Fi routers, and cell
phones).
• Voice quality may degrade with a low battery
charge (red). Connect to an AC power
source to recharge when power is available.
Wireless Service
indicator is
blinking green
• The Wireless Home Phone device is
connected to a 3G MicroCell, and is
operating properly.
Wireless Service
indicator
displays a solid
red antenna
and no bars
• Move your device to another area of the
home with sufficient network signal (at least
1 to 2 green bars are displayed).
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