LG GR-M24FWCHL User Manual download pdf (Page 32)

TROUBLESHOOTING

Review the Troubleshooting section before calling for service; doing so will save you both time

and money.

Problem Possible Causes Solutions

Refrigerator and

Freezer section

are not cooling.

The refrigerator display control

is set to OFF (some models).

Cancel the OFF mode so that the unit

commences operation. Refer to the Setting the

Controls section for proper temperature settings,

or call Customer Service if OFF remains on the

Display panel.

Refrigerator is in the defrost

cycle.

During the defrost cycle, the temperature of each

compartment may raise slightly. Wait 40 minutes

to confirm the proper temperature has been

restored once the defrost cycle has completed.

Refrigerator was recently

installed.

It may take up to 24 hours for each compartment

to reach the desired temperature.

Refrigerator was recently

relocated.

If the refrigerator was stored for a long period of

time or moved on its side, it is necessary for the

refrigerator to stand upright for 24 hours before

connecting it to power.

Cooling System

runs too much.

Refrigerator is replacing an

older model.

Modern refrigerators require more operating

time but use less energy due to more efficient

technology.

Refrigerator was recently

plugged in or power restored.

The refrigerator will take up to 24 hours to cool

completely.

Door opened often or a large

amount of food / hot food was

added.

Adding food and opening the door warms the

refrigerator, requiring the compressor to run

longer in order to cool the refrigerator back down.

In order to conserve energy, try to get everything

you need out of the refrigerator at once, keep

food organized so it is easy to find, and close the

door as soon as the food is removed. (Refer to

the Food Storage Guide.)

Doors are not closed

completely.

Firmly push the doors shut. If they will not shut all

the way, see the Doors will not close completely

or pop open section in Parts & Features

Troubleshooting.

Refrigerator is installed in a hot

location.

The compressor will run longer under warm

conditions. At normal room temperatures

70°F(21°C) expect your compressor to run

about 40% to 80% of the time. Under warmer

conditions, expect it to run even more often.

The refrigerator should not be operated above

110°F(43°C).

Condenser / back cover is

clogged.

Use a vacuum cleaner with an attachment to

clean the condenser cover and vents. Do not

remove the panel covering the condenser coil

area. Disconnect the mains before cleaning.

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LG GR-M24FWCHL User Manual Page 32

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