LG GL5141PZBZ User Manual download pdf (Page 19)

MAINTENANCE

Using the Smart Diagnosis™

Function

Use this function if you need an accurate diagnosis

by an LG Electronics customer information centre

when the appliance malfunctions or fails. Use this

function only to contact the service representative,

not during normal operation.

Close the appliance door.

Press the Child Lock button on the control panel

for 1 second to activate the lock.

• If the lock is already set, press the Child Lock

button and hold it to release the lock and then

press the Child Lock button and hold it again

to reset.

• Please note that the Smart Diagnosis™

function will not operate until 5 minutes have

passed since the locking was set.

Press and hold the Freezer Temperature button

for 3 seconds or longer.

• Only 3 °C will be lit on the control panel.

• The Smart Diagnosis™ function is

automatically terminated, and the operation is

returned to its original status 5 minutes after 3

°C is displayed on the control panel when the

door is closed.

Open the appliance door and keep the phone on

the speaker hole in the upper right corner.

• Position the phone so that its microphone is

aligned with the speaker hole.

• The Smart Diagnosis™ sound is generated

after around 3 seconds.

• Do not take the phone off the speak hole while

the data is transmitted.

• Hold the phone to the upper right speaker hole

and wait while the data is transmitted.

• The data transfer sound may be harsh to the

ear while the Smart Diagnosis™ data is being

transmitted, but do not take the phone off the

speaker hole for accurate diagnosis until the

data transfer sound has stopped.

After the data transfer is complete, the service

agent will explain the result of the Smart

Diagnosis™.

• When the data transfer is complete, the

transfer completion message is displayed and

the control panel is automatically turned off and

then on again after a few seconds. After the

counsellor explains the diagnosis result.

NOTE

• The Smart Diagnosis™ function depends on the

local call quality.

• The communication performance will improve and

you can transmit a better signal if you use a land

line home phone.

• If the Smart Diagnosis™ data transfer is poor due

to poor call quality, you may not receive the best

Smart Diagnosis™ service.

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LG GL5141PZBZ User Manual Page 19

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