LG RH387HP Owner's Manual download pdf (Page 33)

Troubleshooting

General

The power does not turn on.

b Plug the power cord into the wall outlet securely.

There is no picture.

b Select the appropriate video input mode on the TV so the picture from the

unit appears on the TV screen.

b Connect the video connection securely.

Picture noise appears.

b You are playing a disc recorded in a colour system that is different from

your TV.

b The video signal from the external component is copy-protected.

b Set the resolution that your TV can accept.

The channel is not found or stored.

b Check your antenna connection.

There is no sound.

b Connect the audio connection securely.

b The input source setting on the amplifier or the connection to the amplifier

is incorrect.

b The unit is in scan, slow motion, or pause mode.

The remote control does not work properly.

b The remote control is not pointed at the remote sensor of the unit.

b The remote control is too far from the unit.

b There is an obstacle in the path of the remote control and the unit.

b The batteries in the remote control are exhausted.

Playback

The unit does not start playback.

b Insert a playable disc. (Check the disc type, colour system, and regional

code.)

b Place the disc with the playback side down.

b Place the disc on the disc tray correctly inside the guide.

b Clean the disc.

b Cancel the Rating function or change the rating level.

Cannot play a disc recorded using this unit on other player.

b Finalize the disc.

b Check the disc compatibility of the player.

b Place the disc on the disc tray correctly inside the guide.

b Discs recorded with copy-once material cannot be played on other

players.

The angle cannot be changed.

b Multi-angles are not recorded on the DVD Video being played.

b The angle cannot be changed for the titles recorded on this unit.

The subtitle language cannot be changed or turned off.

b Subtitles are not recorded on the DVD Video being played.

b The subtitle cannot be changed for the titles recorded on this unit.

Cannot play MP3/WMA/JPEG/DivX files.

b The files are not recorded in a format that the unit can play.

b The unit does not support the codec of the DivX movie file.

b The resolution is higher than the unit can support.

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LG RH387HP Owner's Manual Page 33

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