LG BP690B User Manual download pdf (Page 44)

Troubleshooting44

Troubleshooting

Sound

Symptom Cause & Solution

There is no sound or the sound

is distorted.

The volume is set to minimum. Use the volume controller to adjust

the volume.

The earphone jack is connected to the unit. Separate the earphone

jack from the unit.

Connect the audio connection securely.

The input source setting on the amplier or the connection to the

amplier is incorrect.

The unit is in scan, slow motion, or pause mode.

The sound volume is low.

Check that the connected amplier is compatible with audio format

output from the unit.

The unit’s HDMI OUT jack is connected to a DVI device. The DVI jack

does not accept audio signal.

Check the device connected to unit’s HDMI OUT jack is compatible

with audio format output from the unit.

Customer Support

You can update the Player using the latest software to enhance the products operation and/or add new

features. To obtain the latest software for this player (if updates have been made),

please visit http://lgservice.com or contact LG Electronics customer care center.

Open source software notice

To obtain the corresponding source code under GPL, LGPL and other open source licenses, please visit

http://opensource.lge.com. All referred license terms, warranty disclaimers and copyright notices are

available to download with the source code.

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LG BP690B User Manual Page 44