LG BP340 Owner's Manual download pdf (Page 46)

Troubleshooting46

Troubleshooting

Network

Issue Cause & Solution

BD-Live feature does not work.

The connected USB storage may not have enough space. Connect

the USB storage with at least 1 GB free space.

Ensure that the unit is correctly connected to the local area network

and can access the internet (page 15).

Your broadband speed may not fast enough to use the BD-Live

features. Contact your Internet Service Provider (ISP) and increase the

broadband speed is recommended.

The [BD-LIVE connection] option in the [Settings] menu is set to

[Prohibited]. Set the option to [Permitted].

Streaming video services

are often stopped or “buer”

during playback.

Your broadband service speed may not be fast enough to stream

video services. Contact your Internet Service Provider (ISP) and

increase the broadband speed is recommended.

Cannot connect the player to

the access point or wireless

LAN router.

The wireless communication may be interrupted from household

devices that are using radio frequencies. Move the player away from

them.

Access point is not displayed

on the “Access point name” list.

The access point or wireless LAN router may not broadcast its SSID.

Set your access point to broadcast its SSID through your computer.

Your network device such as access point may not set with available

frequency range and channel that this player can support.

Try setting the frequency range and channel on the network device

setting.

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LG BP340 Owner's Manual Page 46